Manage your notifications

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Mattermost notifies you of new activity in the following ways:

  • Badges: In Mattermost, badges show you when you have unread messages and threads.

  • Banner alerts: Pop-ups alert you to new activity.

  • Push notifications: Mobile app alert you to new activity when you’re on the go.

  • Sounds: Audible sounds alert you to new activity.

You can configure Mattermost to receive increase or decrease the number of notifications based on your preferences.


Missing notifications? Visit our notifications knowledge base article for troubleshooting tips and tricks.

Get notified

In a web browser or the desktop app, select the Settings Use the Settings icon to customize your Mattermost user experience. icon located in the top right corner of the screen to manage your notification preferences.

On mobile, select the Settings Use the Settings icon to customize your Mattermost user experience. icon and tap Notifications.

By default, you’re notified of all Mattermost activity in both a web browser and the desktop app with badges, banner alerts, and sounds. In supported web browsers, the tab’s favicon also notifies you of unread messages with an asterisk (*) and a count.

Too many notifications!

If that’s too many notifications, you can configure Mattermost to notify you for only mentions and direct messages. Select Desktop Notifications > Only for mentions and direct messages.

Disable web and desktop notifications altogether by selecting Desktop Notifications > Never.

Too loud

You can change or disable the audible sound for notifications. Go to Desktop notifications > Notification sound, and choose a different sound or turn the sound off.

Incoming call sounds

Want to hear a sound when a Mattermost call starts? If your Mattermost admin enables this beta feature, you can choose the sound that plays when a call is started within a direct or group message you’re participating in by going to Desktop notifications > Notification sound for incoming calls.

You can disable incoming call sounds altogether if preferred.