Slash commands are available for playbooks. The
/playbook slash command allows interaction with incidents via the post textbox on desktop, browser, and mobile. To run a playbook use the
/playbook start slash command from any channel.
Available slash commands include:
/playbook start- Start a playbook run.
/playbook end- End a playbook run.
/playbook update- Update the current playbook run’s status.
/playbook restart- Restart an ended playbook run.
/playbook check [checklist item]- Check/uncheck the specified task.
/playbook announce ~[channels]- Announce the current playbook run in other channels.
/playbook list- List all your ongoing playbook runs.
/playbook owner [@username]- Show or change the current playbook run owner.
/playbook info- Show a summary of the current playbook’s activities.
To interact with the data model programmatically, consult the REST API specification.
Playbooks help streamline and manage complex processes while decreasing the risk of forgotten steps or tasks. They also support tool integration, status updates in a dedicated channel, and can be edited on the fly. When a playbook run is finished, you can review the entire run to assess any areas of improvement for the next run.