Signing In

To sign in, navigate to the Mattermost sign-in screen. You can get the URL of the sign-in screen from your System Admin or from an email invitation.

Tip

We recommend bookmarking the Mattermost URL provided by your System Admin or through an email invitation so signing in to Mattermost is easy in the future.

After signing in, the team that appears first on your team sidebar will open. If you have not joined a team, the Team Selection page opens where you can view a list of teams that you can join.

Email Address or Username Sign In

When enabled by your System Admin, you can sign in with the username or email address used to create your account.

If you’ve forgotten your password, you can reset it by selecting I forgot my password on the sign-in screen, or contact your System Admin for help resetting your password.

Sign in to Mattermost with your username or email address, or reset your password.

Single Sign-On

When enabled by your System Admin, you can sign in using your GitLab, Google, Office 365, AD/LDAP, or SAML credentials.

GitLab Single Sign-On (SSO)

Available in Mattermost Free and Starter subscription plans. Available for Mattermost Cloud deployments. Available for Mattermost Self-Hosted deployments.

When enabled by your System Admin, you can sign in with your GitLab account using a one-click sign in option.

Sign in to Mattermost using your GitLab credentials.

Google Single Sign-On (SSO)

Available in the Mattermost Enterprise subscription plan. Available in the Mattermost Professional subscription plan. Available for Mattermost Cloud deployments. Available for Mattermost Self-Hosted deployments.

Available in legacy Mattermost Enterprise Edition E20

When enabled by your System Admin, you can sign in with your Google account using a one-click sign in option.

Sign in to Mattermost using your Google Apps credentials.

Office 365 Single Sign-On (SSO)

Available in the Mattermost Enterprise subscription plan. Available in the Mattermost Professional subscription plan. Available for Mattermost Cloud deployments. Available for Mattermost Self-Hosted deployments.

Available in legacy Mattermost Enterprise Edition E20

When enabled by your System Admin, you can sign in with your Office 365 account using a one-click sign in option.

Sign in to Mattermost with your Office 365 credentials.

AD/LDAP Sign In (SSO)

Available in the Mattermost Enterprise subscription plan. Available in the Mattermost Professional subscription plan. Available for Mattermost Cloud deployments. Available for Mattermost Self-Hosted deployments.

Available in legacy Mattermost Enterprise Edition E10 and E20

When enabled by your System Admin, you can sign in with your AD/LDAP credentials. This lets you use the same username and password for Mattermost that you use for various other company services.

Sign in to Mattermost with your AD/LDAP credentials.

SAML Single Sign-On (SSO)

Available in the Mattermost Enterprise subscription plan. Available in the Mattermost Professional subscription plan. Available for Mattermost Cloud deployments. Available for Mattermost Self-Hosted deployments.

Available in legacy Mattermost Enterprise Edition E20

When enabled by your System Admin, you can sign in with your SAML credentials. This lets you use the same username and password for Mattermost that you use for various other company services. Mattermost officially supports Okta, OneLogin, and Microsoft ADFS as an identity provider (IDP) for SAML, but you may use other SAML IDPs as well. Please see our SAML Single Sign-On documentation to learn more about configuring SAML for Mattermost.

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