Cloud Data Export

If, after completing your 14-day free Cloud trial, you’ve decided to self-host your own Mattermost deployment, you may want to migrate your Cloud data to your self-hosted instance.

We plan to publish documentation on how to perform a Cloud data export for channels, messages, users, and other bulk export data self-serve, with guidelines about running commands to export this data.

In the meantime, if you’re interested in migrating your Cloud data to self-hosted, please contact our support team via https://customers.mattermost.com/cloud/contact-us, or through the Mattermost Help Center. Once you’ve submitted your data export request, our team will guide you through the process. Typically the data export file will be provided within two weeks.