Get help with Mattermost

Get the help you need with Mattermost via robust documentation, extensive community support, and professional support services. If you’re struggling with something on your Mattermost journey, take a look at the following resources:

  • Web search: We have a diverse community spread across the internet, and web searches via your favorite search engine are often the quickest way to get answers.

  • Documentation: Our comprehensive documentation site features information about deploying, managing, and using Mattermost.

  • Support Knowledge Base: Get answers to frequently asked questions and common problems.

  • Community chat server: Chat directly with the Mattermost community in chat channels tailored to share knowledge and expertise.

  • Forums: Search past discussions for helpful information, or start your own thread.

  • Report an issue: Report bugs or other issues you encounter when using Mattermost to our development team.

  • Propose a feature: Vote for feature proposals or submit your ideas.

Mattermost also offers support services to our Enterprise customers, and Mattermost customers can make a support request to get help from our team.