Core Team Handbook

This handbook is a guide to serving on the core team of the Mattermost open source project, which includes making contributions both as a volunteer contributor from the community and as a paid staff member of Mattermost, Inc.

Please consider this handbook - along with all our documentation - as a work-in-progress and constantly updating to best achieve our shared mission.

Development Process

• Development Process Overview
  • Purpose
  • Community Systems
  • Tickets
  • Pull Requests
  • Release
• Deprecation Policy
  • Definition of a Deprecated Feature
  • Notice
  • Removal target date
• Mattermost Software Requirements
  • Desktop Apps
  • PC Web
  • Mobile Apps
• Mattermost Style Guide
  • Go
  • Javascript
  • React-JSX
• User Experience Guidelines
  • Design Principles
  • Technical Guidelines
  • Screen and Content Dimensions
  • UX Feedback Guidelines
  • Design Guidelines
• Localization
  • Translation Process
  • Initial Translation
  • Translations Updates
  • Translation Quality
  • Test Translations
  • Translation Maintenance
• Levels of Feature Quality, Development, and Support Eligibility
  • Feature Quality Levels
  • Feature Development Levels
  • Support Eligibility Levels
• Product Manager FAQ
  • Can we take this feature out of beta?

Release Process

• Feature Release Process
  • Release Timeline
  • Release Numbering
• Bug Fix Release Process
  • Release Timeline
• Dot Release Process
  • Release Timeline
• Security Release Process
  • Release Timeline
• Mobile App Release Process
  • Release Timeline
• Frequently Asked Questions
• Release Tips

Community Process

• Mattermost Community
  • Users
  • Contributors
• Bugs, Feature Ideas, Troubleshooting
  • How improvements are made to Mattermost
  • Drafting a Ticket for New Features
  • GitHub Issues Workflow
• Help Wanted Tickets
  • Nominating changes for Help Wanted status
• Community Playbook
  • How to get community involved in a campaign?
  • How to run a community design meeting?
  • GitHub Help Wanted Issues in Mattermost-Server Repository
  • Mattermost Community Forums
  • Mattermost Twitter

Core Developer Handbook

• Support Handbook
  • General Questions For Any Issues
  • Mattermost Is Not Working / The Server Keeps Dying
  • Database Issues
  • WebSocket Issues
  • LDAP Issues
  • TLS/SSL Issues
  • GitLab Issues

Documentation Style Guide

• Documentation Guidelines
  • General Guidelines
    • Style Guide Applicability
    • Write in the Context of Achievement
    • Write to Facilitate Scanning
    • Write for an International Audience
    • Word Usage Guidelines
    • Gender-neutral Text
  • Document Structure
    • Document Title
    • Introductory Paragraph
    • Table of Contents
    • Document Sections
  • Grammar, Spelling, and Mechanics
    • Language and Spelling
    • Paragraphs and Sentences
    • Commas
    • Capitalization
    • Numbers
    • Text Formatting
    • Bullet Lists
    • Numbered Lists and Procedures
    • Name-value Groups
    • Document Linking
  • ReStructuredText Markup
    • Page Titles
    • Section Titles
    • Table of Contents
    • Inline Markup
    • Bullet Lists
    • Numbered Lists and Procedure Steps
    • Name-value Groups
    • External Links
    • Internal Links to Mattermost Docs
    • Images
    • Literal Blocks
    • Code Blocks with Syntax Highlighting

Joining the Team

• About Mattermost
  • Mission
  • Leadership Principles
  • Products
  • Company
• Working at Mattermost
  • Work Anywhere
  • Paid Time Off
  • Benefits
  • MatterCon
• Security Policies
  • Security benefits of an open source platform
  • Mattermost Development Guidelines
  • Common Security Related Questions for Enterprises
  • Infrastructure Security Policies
  • Business Continuity Plan
• Security Release Process
  • Release Timeline
• Onboarding
  • Getting Started Checklist
  • Meetings
  • Mindsets
  • Terminology
  • Training
  • Mattermost Avatar
  • Mattermost Teams and Naming Conventions
• People Ops
  • Office Address
  • Letter of Employment
  • Regular Compensation
• Staff Developers
  • Responsibilities
  • Requirements
  • Levels
  • Hiring Process
  • Audition
  • Frequently Asked Questions

Marketing

• Case Studies
  • Case Study Process
  • Customer Questionnaire
  • Case Study Interview Process
  • Writing Guidelines
  • Written Case Study Lay Out
• Guest Blog Posts for Mattermost Apps and Services
  • Guest Company
  • Mattermost Guest Blog Post Coordinator
  • Mattermost Recipes
• Mattermost Community Content Guidelines
  • How to write purposefully and persuasively
  • Guidelines for Twitter accounts
  • Guidelines for release announcements
• Mattermost Asset Guidelines
  • Queuing Assets for New Community Projects
  • Step-by-Step Asset Creation Guide for Artists
  • Asset Elements
  • Step-by-Step Asset Review Guide for Ops
• Creating and Editing Mattermost User’s Guide
  • Additional Instructions if Editing an Existing Document

Partners

• Mattermost Partner Programs
  • Mattermost Authorized Partner Program
  • Mattermost Value-Added Reseller Program
  • Mattermost Deployment Solutions Partner Program
  • Partner Directory
  • Partner Evaluation License
  • Mattermost Partner Program FAQ

Credits: Our culture and process draws from the fantastic work of Wordpress, GitLab, Pixar and Intel in different ways.