Core Team Handbook

This handbook is a guide to serving on the core team of the Mattermost open source project, which includes making contributions both as a volunteer contributor from the community and as a paid staff member of Mattermost, Inc.

Please consider this handbook - along with all our documentation - as a work-in-progress and constantly updating to best achieve our shared mission.

Development Process

This section has moved to the Mattermost Handbook.

Release Process

This section has moved to the Mattermost Handbook.

Community Process

• Mattermost Community
• Bugs, Feature Ideas, Troubleshooting
  • How Improvements Are Made to Mattermost
  • Drafting a Ticket for New Features
  • GitHub Issues Workflow
• Help Wanted Tickets
• Community Playbook
  • How to get community involved in a campaign?
  • How to run a community design meeting?
  • How to run a Hackathon?
  • GitHub Help Wanted Issues in Mattermost-Server Repository
  • Mattermost Community Forums
  • Mattermost Twitter
• How to run a Hackathon

Product Management Handbook

This section has moved to the Mattermost Handbook.

Core Developer Handbook

• Support Handbook
  • General Questions For Any Issues
  • Mattermost Is Not Working / The Server Keeps Dying
  • Database Issues
  • WebSocket Issues
  • LDAP Issues
  • TLS/SSL Issues
  • GitLab Issues
• Engineer Onboarding Timeline & Expectations

Documentation Style Guide

• Documentation Guidelines
  • General Guidelines
    • Style Guide Applicability
    • Write in the Context of Achievement
    • Write to Facilitate Scanning
    • Write for an International Audience
    • Word Usage Guidelines
    • Gender-neutral Text
    • Pull Request Review Best Practices
  • Document Structure
    • Document Title
    • Introductory Paragraph
    • Table of Contents
    • Document Sections
  • Grammar, Spelling, and Mechanics
    • Language and Spelling
    • Paragraphs and Sentences
    • Commas
    • Capitalization
    • Numbers
    • Text Formatting
    • Bullet Lists
    • Numbered Lists and Procedures
    • Name-value Groups
    • Document Linking
  • ReStructuredText Markup
    • Page Titles
    • Section Titles
    • Table of Contents
    • Inline Markup
    • Bullet Lists
    • Numbered Lists and Procedure Steps
    • Name-value Groups
    • External Links
    • Internal Links to Mattermost Docs
    • Images
    • Literal Blocks
    • Code Blocks with Syntax Highlighting
• User Interface Text Guidelines

Joining the Team

• About Mattermost
• Working at Mattermost
  • Work Anywhere
  • Paid Time Off
  • Benefits
  • MatterCon
• Security Policies
  • Security benefits of an open source platform
  • Mattermost Development Guidelines
  • Common Security Related Questions for Enterprises
  • Infrastructure Security Policies
  • Business Continuity Plan
• Security Release Process
• Onboarding
  • Getting Started Checklist
  • Channels
  • Meetings
  • Mindsets
  • Terminology
  • Training
  • Mattermost Avatar
  • Mattermost Teams and Naming Conventions
• People Ops
  • Office Address
  • Letter of Employment
  • Regular Compensation
• Staff Developers
  • Responsibilities
  • Requirements
  • Levels
  • Hiring Process
  • Audition
  • Frequently Asked Questions

Marketing

This section has moved to the Mattermost Handbook.

Partners

• Mattermost Partner Programs
  • Mattermost Authorized Partner Program
  • Mattermost Value-Added Reseller Program
  • Mattermost Deployment Solutions Partner Program
  • Partner Directory
  • Partner Evaluation License
  • Mattermost Partner Program FAQ

Credits: Our culture and process draws from the fantastic work of Wordpress, GitLab, Pixar and Intel in different ways.