Cloud Administrator’s Guide

In-depth documentation on deployment and administration of Mattermost Cloud workspaces. To manage Mattermost Cloud using the System Console, you must be assigned the System Admin role, or be promoted by a System Admin. Access the System Console from the Main Menu (next to your avatar) by selecting System Console.

System Administration

• Mattermost Cloud Billing
  • Billing Period
  • Viewing and Managing Billing Details
• Statistics
  • Site Statistics
  • Team Statistics
  • Troubleshooting/FAQ
• Mattermost Cloud Changelog
  • Release 2021-04-07
  • Release 2021-03-24
  • Release 2021-03-12
  • Release 2021-02-25
  • Release 2021-02-10
  • Release 2021-01-26
  • Release 2021-01-12
  • Release 2020-12-18
  • Release 2020-12-09
  • Release 2020-12-03
  • Release 2020-11-24
• Downloading a Support Packet

User Management

• Managing Members
• AD/LDAP Groups
• Managing Team and Channel Members
• Guest Accounts (Beta)
• Advanced Permissions
• User Satisfaction Surveys

Configuration

• Site Configuration
  • Announcement Banner
  • Emoji
  • In-Product Notices
  • File Sharing and Downloads
  • Localization
  • Notifications
  • Posts
  • Users and Teams

Authentication

• Multi-Factor Authentication
• SAML Single Sign-On
• SAML Single-Sign-On: Technical Documentation
• Active Directory/LDAP Setup
• Converting OAuth 2.0 to OpenID Connect
• OpenID Connect Single Sign-On
• GitLab Single Sign-On
• Google Single Sign-On
• Office 365 Single Sign-On

Integrations

• Incoming Webhooks
• Outgoing Webhooks
• Slash Commands
• Bot Accounts
• Personal Access Tokens
• Integrations FAQ
• Embedding Mattermost in Other Applications
• Using Mattermost with Webhook

Compliance

• Compliance Reporting and Oversight
• Compliance Export Beta
• Data Retention Policy
• Custom Terms of Service (Beta)

Mobile

• Mobile Applications Guide
• Config for EMM Solutions with Mattermost Mobile Apps
• Mobile Apps FAQ
• Troubleshooting Mobile Applications

Incident Management

• Mattermost Incident Collaboration