Administrator’s Guide¶
In-depth documentation on installation, deployment and administration of Mattermost system.
Getting Started¶
Use the following materials as a template to help you plan and document the implementation of Mattermost at your organization.
Installing Mattermost¶
Learn how to get Mattermost running on your environment.
- Software and Hardware Requirements
- Installing on Ubuntu 16.04 LTS
- Installing on Ubuntu 18.04 LTS
- Installing on Kubernetes
- Installing on Debian Buster
- Installing on RHEL 6
- Installing on RHEL 7
- Installing on CentOS, Oracle Linux, and Scientific Linux
- Instructions On Setting Up a Socket-based Mattermost Database
- Enterprise Install and Upgrade
- Configuring Transport Encryption
- Deploy Mattermost on Bitnami
- Local Machine Setup using Docker
- Production Docker Deployment
- AWS Elastic Beanstalk Docker Setup
- Deploy Mattermost on Cloudron (Unofficial)
- Installing Mattermost Team Edition in GitLab Helm Chart
- Troubleshooting
- MySQL Installation Troubleshooting
- Desktop Application Install Guides
- Desktop MSI Installer and Group Policy Installation Guides (Beta)
- SMTP Email Setup
- Configuring CloudFront to host Mattermost static assets
- Using an Outbound Proxy
- Chinese, Japanese and Korean Search
- Configuring Apache2 (Unofficial)
Deployment¶
Learn how to host Mattermost to meet your networking requirements.
Configure Mattermost¶
Learn how to configure settings to meet your unique requirements.
Mobile Apps¶
Learn how to configure and administer Mattermost apps.
- Mobile Applications Guide
- AppConfig for EMM Solutions with Mattermost Mobile Apps
- Hosted Push Notification Service
- Mobile Apps FAQ
- Can I connect to multiple Mattermost servers using the mobile apps?
- Is there a tablet version of the mobile apps?
- Can the permanent sidebar on tablet devices be disabled?
- How is data handled on mobile devices after a user account is deactivated?
- Do I need to compile the mobile apps to host my own push notification server?
- How do push notifications work?
- What post metadata is sent in mobile push notifications?
- What are my options for securing the mobile apps?
- What are my options for securing push notifications?
- How do I deploy Mattermost with Enterprise Mobility Management providers?
- How do I host the Mattermost push notification service?
- How do I receive mobile push notification if my IT policy requires the use of a corporate proxy server?
- How do I white label the app and customize build settings?
- How do I pre-configure the server URL for my users?
- How can I get Google SSO to work with the Mattermost Mobile Apps?
- How do I configure Deep Linking?
- How do I connect users across internal and external networks?
- Troubleshooting Mobile Applications
- I keep getting a message “Cannot connect to the server. Please check your server URL and internet connection.”
- Login with ADFS/Office365 is not working
- I see a “Connecting…” bar that does not go away
- I’m not receiving push notifications on my device
- All my outbound connections need to go through a proxy. How can I connect to the Mattermost Hosted Push Notification Service?
- Build gets stuck at
bundleReleaseJsAndAssets - No image previews available in the mobile app
- None of these solve my problem!
Onboard Users¶
Learn how to get your users into and comfortable using Mattermost.
- Bulk Loading Data
- Migration Guide
- Migrating from HipChat to Mattermost
- Migration Announcement Email
- Provisioning Workflows
- Active Directory/LDAP Setup (E10/E20)
- Overview
- Pre-installation notes
- Getting started
- Troubleshooting / FAQ
- If “AD/LDAP Test” button fails, how can I troubleshoot the connection?
- When I first set up and synchronize AD/LDAP, are the users automatically created in Mattermost?
- When I try to synchronize AD/LDAP, why does the Status show as
Pendingand not complete? - What is the difference between the Username Attribute, ID Attribute and Login ID Attribute?
- If I want to add people to channels, can I pre-create users somehow?
- How does deactivating users work?
- Can I connect to multiple Active Directory servers?
- When trying to sign in, I see the error
AD/LDAP not available on this server - I see the error
User not registered on AD/LDAP server - I updated a user account in AD/LDAP, and they can no longer log in to Mattermost
- I see the log error
LDAP Result Code 4 "Size Limit Exceeded" - Where can I find help on AD/LDAP configuration settings in config.json?
- Can the AD/LDAP User Filter read Security groups?
- How do I know if an AD/LDAP sync job fails?
- Multi-Factor Authentication
- AD/LDAP Groups (Experimental) (E20)
- Overview
- Pre-installation Notes
- Enabling AD/LDAP Group Synchronization
- Using AD/LDAP Group Synchronization
- Linking AD/LDAP Groups to Mattermost Groups
- Configuring the Group
- Adding Default Teams or Channels For The Group
- Synchronizing Teams and Channels
- Removing Configured Teams and Channels From a Group
- Viewing Users Belonging to The Group
- Disabling and Re-activating AD/LDAP Users
- Managing Groups
- Deleting Groups
- Using AD/LDAP Synchronized Groups to Manage Team or Private Channel Membership
- Frequently Asked Questions
- Why is AD/LDAP Group Sync experimental?
- When will AD/LDAP Group Sync be in beta?
- Why can’t my existing users see the teams and channels they have been synced to?
- How do nested groups work with AD/LDAP Group Sync?
- How do I manage a team or private channel membership with synchronized groups?
- How do I use AD/LDAP Group Sync with SAML?
- Why aren’t public channels supported with synchronized groups?
- Does a team with its membership managed by groups have any effect on public channel access?
- Why don’t users get readded to teams or channels once they have been removed from and then later re-added to the LDAP group?
- SAML Single-Sign-On (E20)
- SAML Single-Sign-On (E20): Technical Documentation
- GitLab Single Sign-On
- Google Single Sign-On (E20)
- Office 365 Single Sign-On (E20)
- SSL Client Certificate Setup (Beta)
- Certificate-Based Authentication (Experimental)
- Advanced Permissions (E10/E20)
- Advanced Permissions: Backend Infrastructure
- Guest Accounts (Beta) (E10 and E20)
- Enabling Guest Accounts
- Guest Authentication
- Inviting Guests to the Mattermost Server
- Guest Permission Settings
- Guest Identification
- Managing Guests
- Disabling Guest Accounts
- Frequently Asked Questions
- How am I charged for Guest Accounts?
- Why doesn’t Mattermost have single-channel guests?
- Can I set an expiration date for guests?
- Can MFA be applied selectively?
- Why is the Guest Account feature in Beta?
- Has the Guest Accounts feature been reviewed by an external security firm?
- How can I validate my guests’ identity?
- Can I restrict guests’ ability to upload content?
Administration¶
Learn how to maintain your Mattermost system.
Upgrade Mattermost¶
Learn how to keep Mattermost current with fixes and new features.
- Upgrading Mattermost Server
- Important Upgrade Notes
- Mattermost Changelog
- Release v5.17 - Quality Release
- Release v5.16 - Feature Release
- Release v5.15 - Quality Release
- Release v5.14 - Feature Release
- Release v5.13 - Quality Release
- Release v5.12 - Feature Release
- Release v5.11 - Quality Release
- Release v5.10 - Feature Release
- Release v5.9 - ESR
- Release v5.8 - Feature Release
- Release v5.7 - Quality Release
- Release v5.6 - Feature Release
- Release v5.5 - Quality Release
- Release v5.4 - Feature Release
- Release v5.3 - Feature Release
- Release v5.2 - Feature Release
- Release v5.1 - Feature Release
- Release v5.0 - Feature Release
- Release v4.10 - ESR
- Release v4.9 - Feature Release
- Release v4.8 - Feature Release
- Release v4.7 - Feature Release
- Release v4.6 - Feature Release
- Release v4.5 - Feature Release
- Release v4.4.5 - Feature Release
- Release v4.3.4 - Feature Release
- Release v4.2.2 - Feature Release
- Release v4.1.2 - Feature Release
- Release v4.0.5 - Feature Release
- Release v3.10.3
- Release v3.9.2
- Release v3.8.3
- Release v3.7.5
- Release v3.6.7
- Release v3.5.1
- Release v3.4.0
- Release v3.3.0
- Release v3.2.0
- Release v3.1.0
- Release v3.0.3
- Release v2.2.0
- Release v2.1.0
- Release v2.0.0
- Release v1.4.0
- Release v1.3.0
- Release v1.2.1
- Release v1.2.0 (Redacted Release)
- Release v1.1.1 (Quality Release)
- Release v1.1.0
- Release v1.0.0
- Release v0.7.0 (Beta1)
- Release v0.6.0 (Alpha)
- Release v0.5.0 (Preview)
- Desktop Application Changelog
- Version Archive
- Extended Support Release
- What is an Extended Support Release?
- What is the life cycle of an Extended Support Release?
- What is included in an Extended Support Release dot release?
- Who should use an Extended Support Release?
- How do I install the Extended Support Release?
- What are the current supported Extended Support Release versions?
- How do I restore a previous Extended Support Release?
- Why is an Extended Support Release supported for 9 months and not longer?
- Can customers pay for extended support?
- Release Lifecycle
- Downgrading Mattermost Server
- Open Source Components
Mattermost Integrations¶
Learn how to extend Mattermost by integrating your workflows.
Mattermost Compliance¶
Learn how to adhere to your security and regulations.
Scaling Mattermost¶
Learn how to support growth within Mattermost.
Unofficial Enhancements¶
Documentation on early previews and unofficial functionality.
