Welcome Email to End Users¶
To make it easy for your end users to start using Mattermost right away, we created a sample email template that you can use.
Remember to replace all the items below in bold with your information.
From: [company name] IT Team
To: End users
Subject: New Communication Platform - Mattermost
As some of you already know, we are moving to Mattermost as our communication platform. Mattermost is a messaging app where you can talk, share files, and collaborate on projects or initiatives. Mattermost also integrates with many of the apps that you use every day, like [add apps].
We are moving to Mattermost because it will host all our communication in one place, is instantly searchable and available from all your devices.
Some of the major benefits of using Mattermost are:
Direct 1:1 and group messaging
Channels for topic-based, group-based, or meeting-based chat
Streamlined collaboration on projects
Reduced email clutter
Searching across messages and channels
To get started:
Open a browser on your computer, go to [Mattermost URL] and log in with your [LDAP/AD, SAML, Google, etc] credentials. Remember to bookmark the URL so you can use it to log in next time.
Questions? If you have any questions, feel free to post in the [~Mattermost channel] or email us at [IT email].
[company name] IT Team