Persona landing

For Administrators

You're the workspace or system admin who owns the day-to-day operation of one or more Mattermost workspaces. This page is a curated entry point — every link goes to the canonical guide.

Start here

Admin onboarding checklist

Authentication, projects, security, backups, monitoring.

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Set up SSO

AD/LDAP, SAML, OIDC, Entra ID.

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Configure the system

Every config setting, grouped by area.

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Common tasks

Roles and permissions

System, team, channel roles + custom permissions.

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Compliance machinery

Exports, eDiscovery, Legal Hold, retention.

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License management

Self-hosted Enterprise licensing.

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Backup and DR

Active/Passive AWS, restore procedures.

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Upgrade Mattermost

Important upgrade notes by version.

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mmctl and CLI

Command-line administration for runbooks.

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Other personas

For SREs / platform operators

Reference architecture, scaling, observability.

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For security architects

Compliance frameworks, FIPS, hardening.

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For compliance officers

Audit evidence, regulatory mappings.

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