Illicit Use Questions

How do I report illicit use of Mattermost software?

Illicit use of Mattermost software to harm others, infringe on their rights, break laws or policies is explicitly against our Terms of Use.

If the illicit use is happening on a web address ending in “mattermost.com”, it means the suspected perpetrators are using Mattermost software controlled by our company, Mattermost, Inc. In this case, please get in touch with us at support@mattermost.com to report the issue for us to investigate.

If the illicit use is happening on a different web address, then it means the suspected perpetrators may be using Mattermost software controlled by a person or company other than Mattermost, Inc. In this case, you need to contact the person or company who controls the web address by using a lookup service such as https://www.whois.net/ to find the contact email to report abuse. You can use a link to this FAQ as a reference to our Terms of Use policy for Mattermost software.