Mattermost provides additional benefits in our commercial editions to support the hosting and growth needs of an organization. You can explore these commercial features through a trial with Mattermost self-hosted or Mattermost Cloud deployment options.
Mattermost self-hosted provides Mattermost within IT-controlled private environments in public clouds, including AWS and Azure, as well as on-premises in private clouds and virtual or physical servers.
Once you’ve downloaded and installed Mattermost within your preferred environment, you have the option to use it as-is, or you can access Mattermost’s commercial features by starting a trial or by purchasing a subscription. You can start a 30-day free Enterprise trial via System Console > Edition and License > Start trial or request a trial online at https://mattermost.com/trial/.
Mattermost Cloud delivers Mattermost as software-as-a-service in a highly secure, hosted environment designed for privacy-conscious enterprises and developer collaboration.
To get started with a 14-day free trial of Mattermost Cloud online, visit https://customers.mattermost.com/cloud/signup. Signing up requires you to create an account with a business email and specify a domain for the workspace. Once you sign up and create your workspace, a wizard will help you get started completing your profile, inviting team members, and integrating with your favorite developer tools.
The Mattermost platform is offered under four editions to meet the needs of organizations of all sizes.
Mattermost Enterprise Edition is the name for the binary of the Mattermost self-hosted Starter, Professional, and Enterprise plans. Mattermost Starter can be used for free without a subscription as commercial software that’s functionally equivalent to the open source Mattermost Team Edition licensed under MIT. When a subscription is purchased and applied to Mattermost Enterprise Edition, additional features unlock. The license agreement for Mattermost Enterprise Edition is included in the software and also available here.
Our open source, self-hosted Team Edition will remain free forever with features that align with our self-hosted Mattermost Starter plan. We do not currently offer a free edition of Mattermost Cloud, however, we provide it at a low cost to make it a valuable option for teams with budgetary limitations.
Self-hosted and Cloud deployments of the various Mattermost plans have equivalent features, aside from a few cases where a feature is specific to the deployment model. For example, Omnibus or Kubernetes deployment tools are only available for our self-hosted offering as they are specific to self-hosting Mattermost.
For a complete list of features and pricing across plans, visit the detailed comparison chart.
Team Edition is a free-to-use, open source, self-hosted collaboration platform offering all the core productivity benefits of competing SaaS solutions. It deploys as a single Linux binary with MySQL or PostgreSQL under an MIT license.
The open source Mattermost Team Edition is functionally identical to Mattermost Starter, but there’s no ability to unlock additional features.
We generally recommend installing Mattermost Starter, even if you don’t currently need a subscription. This provides the flexibility to seamlessly unlock additional features should you need them. However, if you only want to install software with a fully open source code base, then Team Edition is the best choice for you.
To get started, download the open-source Mattermost Team Edition server under an MIT license.
Mattermost Starter is a collaboration solution to improve your technical team’s productivity, ship software faster with higher quality, and improve alignment between team members.
Unlimited teams and channels for one-to-one and group messaging, file sharing, and unlimited search history with threaded messaging, emoji, and Custom Emoji.
One customizable playbook for unlimited participants, ad hoc add/remove tasks, automated triggers, and stakeholders dashboard.
Unlimited boards, with table, gallery, list views, a single workspace per channel, shareable read-only boards, and data import.
Native apps for iOS, Android, Windows, Mac, and Linux.
Pre-packaged integrations with most common developer tools, including Jira, Confluence, GitHub, GitLab, CircleCI, Zoom, Jitsi, and more.
Single Sign-on with GitLab (Self-hosted only).
Multiple languages including English (Australian, US), Bulgarian, Chinese (Simplified and Traditional), Dutch, French, German, Italian, Japanese, Korean, Polish, Portuguese (Brazil), Romanian, Russian, Spanish, Swedish, Turkish, and Ukrainian.
SOC2 Type1 certification (Cloud only).
See a complete list of features here.
Mattermost Professional is a collaboration solution that enables you to build and scale your sophisticated developer workflows across multiple cross-functional teams to deliver mission-critical software.
Building on the features in Starter plan, it also offers:
Unlimited playbooks, retrospective reports and timelines.
99.9% uptime SLA guarantee (Cloud only).
See a complete list of features here.
Mattermost Enterprise is an enterprise-grade collaboration system that supports and helps you scale your mission-critical enterprise workflows, meet strict enterprise security, compliance, and privacy requirements, as well as provide executive reporting, dashboards, and productivity metrics.
Building on the features in Professional plan, it also offers:
See a complete list of features here.
Mattermost introduced a new pricing and packaging structure on October 13, 2021. The packages listed below will reach end-of-life on October 31, 2023.
We’re no longer selling these products to new customers. For existing customers, we highly recommend working with your Mattermost Account team to plan for a migration to our new packages, but we will honor existing pricing and features for renewals and expansions of E10/20 until October 31, 2022.
Please contact our Sales team with questions.
Mattermost E10 was offered as a commercial enterprise messaging solution for teams, groups, and departments working on multiple projects scaling from hundreds to thousands of users. Many E10 features are now offered in Mattermost Professional.
Active Directory/LDAP Single Sign-on.
OAuth 2.0 authentication for team creation, account creation, and user sign-in.
Encrypted push notifications with service level agreements (SLAs) via HPNS.
Advanced access control policy.
Next business day support via online ticketing system.
Scale to handle hundreds of users per team.
Mattermost Enterprise E20 was offered as a commercial enterprise-grade messaging system that scales from hundreds to tens of thousands of users. Enterprise Edition E20 authentication features are now offered in Mattermost Professional and High Availability and compliance features are offered in Mattermost Enterprise.
Advanced SAML 2.0 authentication with Okta, OneLogin, and Active Directory Federation Services.
Active Directory/LDAP group synchronization.
OpenID Connect authentication for team creation, account creation, and user sign-in.
Compliance exports of message histories with oversight protection.
Custom retention policies for messages and files.
High Availability support with multi-node database deployment.
Horizontal scaling through cluster-based deployment.
Elasticsearch support for highly efficient database searches in a cluster environment.
Advanced performance monitoring.
Eligibility for Premier Support add-on.
As the platform matures and new features are added, they’re evaluated to be included in the edition that best aligns with the organizational use cases outlined by the editions above. Multiple factors are considered in determining which tier to include a feature including mission-critical impact, relative value to a single team, cross-functional teams, and the enterprise, as well as security, compliance, and scalability.
We recognize there aren’t any features that are only useful to managers, directors, and executives. Individual practitioners may want certain features; however, we think that other buyers are relatively more likely to care about it. We also recognize that there may be some features that are put into an edition to find later there is much demand for it by individuals or a singular team; we will not hesitate to move that feature. We value feedback from our community and iterate based on that feedback. Simultaneously, we also need to offer commercial products that hold value and do our best to find the right balance. We believe the more of Mattermost that you use, the more likely it is that you benefit from the advanced editions we offer.
You can provide us with feedback via our forum, where ideas and input influences the future of the platform.